Because it demonstrates your credentials as a good
tenant and also covers landlords against losses so that
they can offer tenancies without taking security deposits.
It lasts as long as you continue to pay your subscription
or until you resign from the scheme or are expelled for default
or non-payment (landlords and agents are still fully covered until
the end of tenancy if this should happen).
Once you have joined and continue to fulfil the scheme requirements
and conditions – including informing us of any change of
circumstances – you will remain a member so long as you
continue to pay your subscription and renewal fees or until you
resign from the scheme or are expelled for default of non-payment
(landlords and agents are still fully covered until the end of
tenancy if this should happen).
You can use your membership of the Tenant Guarantee Scheme
to convince prospective landlords of your good standing.
Provided you have renewed your cover, when you move from
one tenancy to another you need only ask your new landlord
to register his or her interest for them to be covered.
Nothing. You need only inform us of the changed circumstances.
By resigning either at the end of a tenancy or by giving
us notice.
If you fall more than two months in arrears with your
rent or fail to pay your membership subscription within
two weeks of the due date you will be expelled from the
scheme – this means landlords can be certain all
of those tenants listed have exemplary records.
Yes. Your information is only accessible via your
unique Tenant Guarantee Scheme membership number and
information is held on a secure web server. Any information
about yourself will only be released
to those
you have authorised by giving them the necessary access
information.

Because the scheme confirms the good standing of tenants,
provides cover for unpaid rent and loss and damage to property
at no cost to yourself, and allows you to offer tenancies
without taking security deposits – thus avoiding
the cost and inconvenience of participating in a tenant
deposit protection scheme (which will be compulsory from
April 2007).
No. Only tenants who meet our exacting standards
are allowed to be members of the scheme. Landlords
need only verify the identity of tenants and check
their scheme membership.
All assured shorthold tenancies where the sole tenants
or all of the joint tenants are members of the Tenant Guarantee
Scheme.
Periodic tenancies are covered.
If your tenant should not pay the
monthly subscription, you will still be fully
covered
for the remainder of the tenancy. If this should happen your
tenant
will not be
able to use the scheme and benefit from this in the future.
If you choose not to ask for a deposit because you
are covered by the Tenant Guarantee Scheme for loss and
damage you do not need to join a tenant deposit protection
scheme.
You are covered for up to a specified total for non-payment
of rent and/or damage to your property or loss or damage
to its contents.
Tenants pay for membership of the scheme. Landlords and agents
pay nothing and only need accept tenants who are members of the
scheme.
Go to the Landlord Claim page for details.
Very little. Most contact is online and we undertake
all checks automatically before admitting tenants to membership
of the scheme.
As from 6 April 2007 all landlords taking deposits
for new assured shorthold tenancies in England and Wales
have
by law had to pass over the deposit to the new ‘custodial’ deposit
protection scheme, or pay a fee to the ‘insured’ scheme
to protect the deposit – which can cost up to £95
for landlords with only one property. If there is a dispute
over the return of the deposit at the end of the tenancy,
the amount disputed must be held in the scheme and cannot
be repaid until the outcome of alternative dispute resolution
has been agreed.
Yes. Agents can use the scheme in exactly the same
way as landlords. By accepting tenants who are members
of the scheme they can also avoid the cost and administrative
burden of joining a tenancy deposit protection scheme.

If you require any further information please contact
us.